Client name: Shiv Nadar Foundation
Occasion: Diwali gifting
Number of hampers: 1200
Shiv Nadar Foundation:
Shiv Nadar Foundation was established in 1994 by Shiv Nadar, the founder of HCL. The foundation’s aim is to transform education and turn society into an equitable and merit-based one. Over 18,720 students are part of this foundation, helping them attain higher education.
Shiv Nadar schools provide holistic development through experiential learning. With an emphasis on creativity and innovation, these schools encourage students to be change-makers and leaders.
Gifting Requirement:
Shiv Nadar’s team reached out to us in September for Diwali hampers, and their brief was to ensure that the hampers looked festive. As for the products, they wanted more of utility items like kulhads, diyas, etc., and a few edibles.
Since these Diwali gifts were for the faculty of their three schools in Gurgaon, Noida, and Chennai, they were quite particular about the hampers reaching them on time.
Challenges:
One of the biggest challenges we faced during their order was the back and forth regarding products and pricing. Plus, the more time it took to finalise things, the timeline to dispatch the order kept getting shorter.
We had to schedule packing their order at the end, when everything was sealed and all the I’s had been dotted.
Approach:
Our approach was to only pack Shiv Nadar’s order for the entire day, completely focusing on it because there were 1200 hampers, so we needed all the help we could get.
The entire team was working on this order. We had delegated different tasks and stages of the process to everyone so that everything went smoothly, without any mishaps.
Also, since their team was okay with us delivering to them even late at night, we dispatched the 1200 hampers at night, so that they could reach their destinations on time.
Client’s POV:
“Everyone loved the hampers. They were in awe of the products and the packaging."
